Introducing the 2019 UCD NVRL User Survey

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UCD NVRL provides a consultant-delivered, quality driven, clinically relevant, diagnostic and reference virology service for the investigation of patient samples,in line with national and international ‘best practice’ (UCD NVRL Quality Policy, Ed 14.0, 2018).

In order to ensure delivery of this service to our users, and to maintain quality of service, we have compiled a User Survey which can be accessed HERE or by clicking on the link below. It would greatly serve us if you, our users, could take about 5 minutes to complete these questions. We hope it will inform our continued service provision and assure quality into the future.

At the end you will be asked for your name and contact details. In this regard, all collected data will be confidential and not disclosed or shared with a third party.

Please ensure that no patient information is included in this survey.

Thank you for taking the time to assist our ongoing service review.

For User Survey please click HERE.

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All inquiries can be directed to Helen Dawkins, Customer Care Officer, at nvrl.customercare@ucd.ie Tel 01-7161257