June 2020

Customer Notification of change in the contact number for NVRL Out of Hours Service


UCD NVRL has been informed by our service provider that our current contact number for our Urgent Out of Hours Call Back service (Voxpro 021-4521935) is being changed as part of a system upgrade.

If seeking SARS-CoV-2 results please note these are not available using the NVRL out of hours number, please telephone 1850 24 1850

The on-call service can now be accessed outside normal hours by contacting 01-7164050. This will connect you to the call back service. As before, when using this number, the following information is required:


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Customer Notification – Update to COVID-19 Results Line – 11th June 2020


COVID-19 Results Line

Since 30th March 2020, NVRL has provided a COVID-19 Results Line service 7 days a week. 

From Saturday June 13th 2020, weekend results will no longer be available on the NVRL COVID-19 Results Line. Callers  please contact HSELive @ 1850241850 and they will assist with your query.

The COVID-19 Results Line: 01-7164401, option 4, will continue to operate on Monday to Friday 08.30 to 13.00hrs and 14.00 to 17.30hrs until further notice.

Posted By Helen.Dawkins read more