News

  • Medibridge connectivity issues

    Feb
    17

    The NVRL is experiencing connectivity issues with Medibridge at the moment affecting both test orders and results. DMF have identified the problem and expect resolution in the next 2 hours.

     

    CN-25-3

    Posted By Brian O'Grady read more

  • Customer Notification: Shortage in COPAN™ swab availability

    Feb
    14

    Reason for Notification: We would like to apologise for the delay experienced by some users receiving their orders for COPAN collection devices. This was due to a supply chain issue which was outside of our control.

    A replacement product has been sourced and is now available to order. All back orders have now been filled.

    If you have any queries, please contact UCD NVRL on 01-7164401.

     

    NVRL reference: CN-25-2

    Posted By Helen.Dawkins read more

  • Bulletin: Service Provision at NVRL during Storm Éowyn

    Jan
    23

    Due to the Status Red Weather warning this Friday, 24th of January 2025, the UCD Campus at Belfield will be closed.  As a consequence, the NVRL will remain closed until 1 hour after the Red Weather Warning period ends.

    Posted By Helen.Dawkins read more

  • NVRL is experiencing PHONE Issues

    Dec
    17

    This is to inform users that we are currently experiencing difficulties with our Phone System. 

    We are in touch with our supplier, and hope that this will be rectified in the short term. 

    NVRL apologises sincerely for this inconvenience. Thank you for your patience.

    Queries can be emailed to:

    nvrl.admin@healthmail.ie

    or

    nvrl.qa@healthmail.ie

    Posted By Helen.Dawkins read more

  • Customer Notification: Introduction of Platelia™ anti-Toxoplasma IgM assay

    Dec
    10

    Test code: STMP

    Start date: 10th December 2024

     

    A recent customer notification, CN-24-27, was issued in relation to changes in Toxoplasma assays at NVRL. This is the promised update regarding the cessation and replacement of ISAGA™ Toxoplasma IgM assay

    The ISAGA™ IgM assay is no longer available, and will be replaced with the Platelia™ anti-Toxoplasma IgM assay.

    This assay is used to aid investigation of congenital Toxoplasmosis infection in patients under 6 months of age.

     

    Posted By Helen.Dawkins read more

  • NVRL REVISED Christmas Testing Schedule 2024-2025

    Nov
    26

    Please see below a REVISED schedule of testing for the NVRL from Monday 23rd December 2024 until January 2nd 2025. 

    If you have any queries, please contact helen.dawkins@ucd.ie 

     

    Posted By Helen.Dawkins read more

  • Customer Notification: HIV p24 Ag testing is temporarily unavailable at NVRL

    Nov
    12

    Date of change: Effective Immediately - 12/11/2024

    Test affected: HIV confirmatory testing

    Reason for Notification

    Regrettably NVRL has to inform its users that we are temporarily unable to perform HIV p24 Ag testing. This is due to the discontinuation of the BioMerieux Vidas p24Ag assay. 

    NVRL has identified an alternative assay which is currently undergoing verification. Customers will be notified as soon as possible when this is available via this website.

    Posted By Helen.Dawkins read more

  • Customer Notification: Unavoidable Delay in CMV IgG Avidity testing

    Nov
    07

    Date of notice: 08/11/2024

    Test code:  SCAV

    Test: CMV IgG Avidity

     Reason for Notification

    UCD NVRL has been informed by its supplier that CMV IgG Avidity test kits will not be available for a number of weeks.

    Samples that are awaiting this test will be stored appropriately and testing will be completed once kits are back in stock.

    UCD NVRL apologises sincerely for this delay which is entirely outside our control.

    Clinical Relevance (Please Note)

    Posted By Helen.Dawkins read more

  • Customer Notification: Suspension of hMPV routine testing

    Oct
    18

    Date of change: w/b 7th October 2024

    Test: NxTAG Respiratory Screen

    Test code: LRSC

    Reason for Notification

    We are suspending routine testing for human metapneumovirus (hMPV), following notice from the assay manufacturer of a risk of false positive results being generated.  We do not currently know when or if this issue will be resolved by the manufacturer.

    Changes to Reporting of Results

    Posted By Helen.Dawkins read more

  • Customer Notification: Change in NVRL phone service provider

    Oct
    17

     Date of Implementation: 17/10/2024 10.00

     Reason for Notification: Operation of the UCD clinical advice and results line reverting to UCD Telephone Services from Blueface (Comcast)

     Temporary NVRL numbers: Will be provided if required. 

    Please use current phone number - 01-7164401 

     Please call or email Geoff Gray (geoffrey.gray@ucd.ie) with any queries.

      NVRL reference: CN-24-30

    Posted By Helen.Dawkins read more