News

  • OraCol samples will no longer be tested for IgM antibody response to measles, mumps or rubella

    Jul
    20

    Due to the ongoing pandemic of SARS-CoV-2, from henceforth (until further notice) only molecular investigations for measles, rubella or mumps RNA (PCR) will be performed on the OraCol collection devices. 

    No IgM testing for measles, rubella or mumps will be performed

    Posted By Brian O'Grady read more
  • Notification of current supply constraints on Aptima Collection Devices

    Jul
    06

    UCD NVRL has been notified by HOLOGIC that, an unprecedented sudden and significant global demand for COVID-19 testing has placed supply constraints on their Collection Devices:

    • Aptima® Multitest Swab Specimen Collection Kit PRD-03546
    • Aptima® Urine Specimen Collection Kit No.301040
    • Aptima® Unisex Swab Specimen Collection Kit No. 301041

    Posted By Brian O'Grady read more
  • Customer Notification of change in the contact number for NVRL Out of Hours Service

    Jun
    12

    UCD NVRL has been informed by our service provider that our current contact number for our Urgent Out of Hours Call Back service (Voxpro 021-4521935) is being changed as part of a system upgrade.

    If seeking SARS-CoV-2 results please note these are not available using the NVRL out of hours number, please telephone 1850 24 1850

    The on-call service can now be accessed outside normal hours by contacting 01-7164050. This will connect you to the call back service. As before, when using this number, the following information is required:

     

    Posted By Helen.Dawkins read more
  • Customer Notification – Update to COVID-19 Results Line – 11th June 2020

    Jun
    11

    COVID-19 Results Line

    Since 30th March 2020, NVRL has provided a COVID-19 Results Line service 7 days a week. 

    From Saturday June 13th 2020, weekend results will no longer be available on the NVRL COVID-19 Results Line. Callers  please contact HSELive @ 1850241850 and they will assist with your query.

    The COVID-19 Results Line: 01-7164401, option 4, will continue to operate on Monday to Friday 08.30 to 13.00hrs and 14.00 to 17.30hrs until further notice.

    Posted By Helen.Dawkins read more
  • CN-20-11 Customer Notification regarding STI testing at UCD NVRL

    May
    29

    UCD NVRL is pleased to inform our users that our STI service is back up and running. Please continue to send samples as previously.

    Aptima Collection devices for combined Chlamydia / Gonorrhoea testing / Trichomonas vaginalis/ M. genitalium can be ordered from the website at https://nvrl.ucd.ie/swabs

    Turnaround times (TATs) are broadly in line with those published on the NVRL Pathogen Index, available on the website – 5 days for STI screening. Any delay will be due to the on-going impact of COVID-19 testing.

     

    Posted By Helen.Dawkins read more
  • UCD NVRL - COPAN SWAB ORDERS - Customer Notification

    Apr
    22

    UCD NVRL is unable to fill any orders for COPAN swabs, due to the unprecedented worldwide demand which has led to a worldwide shortage. This website will be updated once stocks become available. UCD NVRL sincerely apologises to our users for this. Other swab orders are not affected. 

    Posted By Helen.Dawkins read more
  • UPDATE from NVRL regarding Chlamydia and Neisseria (CT/NG) testing

    Apr
    05

    Dear Colleagues

    As the demand for SARS-CoV-2 continues to be very high, UCD NVRL through this notification is informing users of changes in CT/NG  testing.

    The turn around time (TAT) for CT/NG testing will be affected. This test will be run at a minimum once a week, from week beginning 6th April 2020.

    UCD NVRL sincerely apologises for any inconvenience caused by this change. 

    Posted By Helen.Dawkins read more
  • Temporary Traffic Restrictions

    Apr
    03

    Please note that essential works will be taking place in the NVRL delivery bay from 6:30pm on Monday April 6th until late afternoon on Tuesday April 7th.

    Traffic restrictions will be in place and all deliveries will be redirected as necessary. Please follow the directions of the traffic stewards.

    Traffic stewards will not accept any deliveries, however they will re-direct as best suits your vehicle. Traffic restrictions will be lifted when normal operations will resume. 

    Posted By john.phelan read more
  • Covid-19 results line

    Mar
    30

    Covid-19 results line 7 days a week

    Telephone: (01) 716 4401 and select Option 4

    A number of staff are available for COVID-19 results only. 

    Posted By Anonymous read more
  • Out of Hours and Weekend Results

    Mar
    21

    Due to the phenomenal telephone traffic during out of hours and at weekends we appreciate your patience while we try to deal with your call.


    We will endeavour to get back to you as soon as possiable.

    Posted By john.phelan read more