News

  • Customer Notification: Supplier issue which affected Mumps IgM testing

    Oct
    14

    Reason for Notification:

    NVRL would like to apologise if your service experienced delays in results for Mumps IgM tests. This related to kit supply issues. Our supplier has rectified this issue and all outstanding tests have been completed..

     NVRL reference: CN-25-13 (1)

    Posted By Helen.Dawkins read more

  • Customer Notification: Update to HIV Genotyping protocol at NVRL

    Sep
    19

    As of the week beginning 29/09/25, the NVRL will transition from our existing Sanger sequencing HIV GART assays to a modified protocol, utilising next generation sequencing for data acquisition. 

    Posted By Helen.Dawkins read more

  • Luminex NxTAG Respiratory Pathogen Panel v2

    Sep
    11

    As of 10/09/25 the NVRL will switch to the Luminex NxTAG Respiratory Pathogen Panel v2 assay for our routine respiratory screen, replacing the v1 test.  At this time, the suspension of hMPV testing (as notified 18/10/24) will be rescinded, and reporting of the full panel will recommence.  All other targets remain the same.

    If you have any queries, please contact UCD NVRL on 01-7164401.

    Posted By Brian O'Grady read more

  • Customer Notification: Instrumentation Errors affecting Viral Load results

    Aug
    22

     

    Reason for Notification:

    NVRL would like to apologise for recent delays in results: samples submitted for HIV, HBV and HCV viral load tests may be affected.

    These delays are as a result of instrumentation failures. NVRL is in contact with our supplier to rectify these issues as soon as possible.

    If you have any queries, please contact UCD NVRL on 01-7164401.

     

    NVRL reference: CN-25-10

    Posted By Helen.Dawkins read more

  • Medibridge connectivity issues

    Feb
    17

    The NVRL is experiencing connectivity issues with Medibridge at the moment affecting both test orders and results. DMF have identified the problem and expect resolution in the next 2 hours.

     

    CN-25-3

    Posted By Brian O'Grady read more

  • Bulletin: Service Provision at NVRL during Storm Éowyn

    Jan
    23

    Due to the Status Red Weather warning this Friday, 24th of January 2025, the UCD Campus at Belfield will be closed.  As a consequence, the NVRL will remain closed until 1 hour after the Red Weather Warning period ends.

    Posted By Helen.Dawkins read more

  • NVRL is experiencing PHONE Issues

    Dec
    17

    This is to inform users that we are currently experiencing difficulties with our Phone System. 

    We are in touch with our supplier, and hope that this will be rectified in the short term. 

    NVRL apologises sincerely for this inconvenience. Thank you for your patience.

    Queries can be emailed to:

    nvrl.admin@healthmail.ie

    or

    nvrl.qa@healthmail.ie

    Posted By Helen.Dawkins read more

  • NVRL REVISED Christmas Testing Schedule 2024-2025

    Nov
    26

    Please see below a REVISED schedule of testing for the NVRL from Monday 23rd December 2024 until January 2nd 2025. 

    If you have any queries, please contact helen.dawkins@ucd.ie 

     

    Posted By Helen.Dawkins read more

  • Customer Notification: Change in NVRL phone service provider

    Oct
    17

     Date of Implementation: 17/10/2024 10.00

     Reason for Notification: Operation of the UCD clinical advice and results line reverting to UCD Telephone Services from Blueface (Comcast)

     Temporary NVRL numbers: Will be provided if required. 

    Please use current phone number - 01-7164401 

     Please call or email Geoff Gray (geoffrey.gray@ucd.ie) with any queries.

      NVRL reference: CN-24-30

    Posted By Helen.Dawkins read more

  • Customer Notification: Discontinuation of Artus CMV DNA assay - new Altona CMV DNA assay introduced

    Oct
    04

    Discontinuation of Artus CMV DNA assay - new Altona CMV DNA assay introduced: week beginning 07th October 2024

    Test code: ACMV
    Test code: MCMH for the congenital CMV screening programme (urines)

    Reason for Notification
    The current real-time PCR assay for the detection and quantification of CMV DNA is manufactured
    by Artus: however this assay has now been discontinued. The NVRL will switch to an assay provided
    by Altona Diagnostics.

    Posted By Helen.Dawkins read more