Notification of current supply constraints on Aptima Collection Devices


UCD NVRL has been notified by HOLOGIC that, an unprecedented sudden and significant global demand for COVID-19 testing has placed supply constraints on their Collection Devices:

• Aptima® Multitest Swab Specimen Collection Kit PRD-03546
• Aptima® Urine Specimen Collection Kit No.301040
• Aptima® Unisex Swab Specimen Collection Kit No. 301041

Posted By Brian O'Grady read more

Customer Notification of change in the contact number for NVRL Out of Hours Service


UCD NVRL has been informed by our service provider that our current contact number for our Urgent Out of Hours Call Back service (Voxpro 021-4521935) is being changed as part of a system upgrade.

If seeking SARS-CoV-2 results please note these are not available using the NVRL out of hours number, please telephone 1850 24 1850

The on-call service can now be accessed outside normal hours by contacting 01-7164050. This will connect you to the call back service. As before, when using this number, the following information is required:


Posted By Helen.Dawkins read more

Customer Notification – Update to COVID-19 Results Line – 11th June 2020


COVID-19 Results Line

Since 30th March 2020, NVRL has provided a COVID-19 Results Line service 7 days a week. 

From Saturday June 13th 2020, weekend results will no longer be available on the NVRL COVID-19 Results Line. Callers  please contact HSELive @ 1850241850 and they will assist with your query.

The COVID-19 Results Line: 01-7164401, option 4, will continue to operate on Monday to Friday 08.30 to 13.00hrs and 14.00 to 17.30hrs until further notice.

Posted By Helen.Dawkins read more

Customer Notification – EBV DNA testing – June 11th 2020


Shortage of Artus™ EBV DNA assay

UCD NVRL is disappointed to inform you that due to a supply issue, testing for EBV DNA using the Artus™ assay is unavailable. This is outside the control of NVRL.

Posted By Helen.Dawkins read more

CN-20-11 Customer Notification regarding STI testing at UCD NVRL


UCD NVRL is pleased to inform our users that our STI service is back up and running. Please continue to send samples as previously.

Aptima Collection devices for combined Chlamydia / Gonorrhoea testing / Trichomonas vaginalis/ M. genitalium can be ordered from the website at

Turnaround times (TATs) are broadly in line with those published on the NVRL Pathogen Index, available on the website – 5 days for STI screening. Any delay will be due to the on-going impact of COVID-19 testing.


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UCD NVRL - COPAN SWAB ORDERS - Customer Notification


UCD NVRL is unable to fill any orders for COPAN swabs, due to the unprecedented worldwide demand which has led to a worldwide shortage. This website will be updated once stocks become available. UCD NVRL sincerely apologises to our users for this. Other swab orders are not affected. 

Posted By Helen.Dawkins read more


About the NVRL

The UCD National Virus Reference Laboratory (NVRL) provides a diagnostic and reference service for clinicians investigating viral infections throughout Ireland. The laboratory is affiliated to the University College Dublin School of Medicine. The NVRL have provided a virology diagnostic service to the Irish health service for over forty years.

We currently perform over 700,000 tests annually, involving some 120 tests for 40 different pathogens and provide specialist reference services which have been developed as a result of medical and technical expertise built over many years. We are proud to offer our service users accredited tests in line with national and international “best practice”.

Hours of service

Normal Opening Hours:        Monday to Friday:       8.00 a.m. - 5.30 p.m.

The laboratory routinely operates from 8.00 am to 6.00 p.m. daily but officially opens from 8.00am to 5.30 pm, Monday to Friday.

Job Vacancies


The NVRL is accredited by the Irish National Accreditation Board (INAB) to undertake testing as detailed in the Schedule bearing the Registration Number 326MT, in compliance with the International Standard ISO/IEC 15189:2012 "Medical laboratories - Requirements for quality and competence".


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