Customer Notification: NVRL Christmas Schedule of Tests

Dec
09

Please see below a REVISED schedule of testing for the NVRL from Tuesday 23rd December to Friday 2nd January 2026

If you have any queries, please contact nvrl.admin@healthmail.ie, nvrl.qa@healthmail.ie or our Customer Care Officer: helen.dawkins@ucd.ie

 

Posted By Helen.Dawkins read more

Customer Notification: Intermittent Phone Outages at NVRL

Dec
09

We have been experiencing difficulties with our Phone System at NVRL.

 

It is hoped that the supplier will rectify any issues and service will be reliable for all.

NVRL apologises sincerely for this inconvenience.

Queries can be emailed to: nvrl.admin@healthmail.ie or nvrl.qa@healthmail.ie

 

CN-25-17

Posted By Helen.Dawkins read more

Customer Notification: Instrumentation failures leading to extended turnaround times

Nov
27

Reason for Notification:

UCD NVRL are currently experiencing extended turnaround times in our Molecular Laboratory and would like to apologise for delays in results for samples submitted for HBV, HCV and HIV viral loads, and HCV genotype.    

These delays are as a result of instrumentation failures. NVRL is in contact with our supplier to rectify these issues as soon as possible.

If you have any queries, please contact UCD NVRL on 01-7164401.

 

NVRL reference: CN-25-10 (1)

Posted By Helen.Dawkins read more

New Access road to UCD NVRL

Oct
24

Access to UCD NVRL has changed today and is as shown below.

Posted By Brian O'Grady read more

Customer Notification: Supplier issue which affected Mumps IgM testing

Oct
14

Reason for Notification:

NVRL would like to apologise if your service experienced delays in results for Mumps IgM tests. This related to kit supply issues. Our supplier has rectified this issue and all outstanding tests have been completed..

 NVRL reference: CN-25-13 (1)

Posted By Helen.Dawkins read more

Customer Notification: Update to HIV Genotyping protocol at NVRL

Sep
19

As of the week beginning 29/09/25, the NVRL will transition from our existing Sanger sequencing HIV GART assays to a modified protocol, utilising next generation sequencing for data acquisition. 

Posted By Helen.Dawkins read more

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About the NVRL

The UCD National Virus Reference Laboratory (NVRL) provides a diagnostic and reference service for clinicians investigating viral infections throughout Ireland. The laboratory is affiliated to the University College Dublin School of Medicine. The NVRL have provided a virology diagnostic service to the Irish health service for over forty years.

We currently perform over 700,000 tests annually, involving some 120 tests for 40 different pathogens and provide specialist reference services which have been developed as a result of medical and technical expertise built over many years. We are proud to offer our service users accredited tests in line with national and international “best practice”.

Hours of service

Normal Opening Hours:        Monday to Friday:       8.00 a.m. - 5.30 p.m.

The laboratory routinely operates from 8.00 am to 6.00 p.m. daily but officially opens from 8.00am to 5.30 pm, Monday to Friday.

Job Vacancies

Accreditation

The NVRL is accredited by the Irish National Accreditation Board (INAB) to undertake testing as detailed in the Schedule bearing the Registration Number 326MT, in compliance with the International Standard ISO/IEC 15189:2012 "Medical laboratories - Requirements for quality and competence".

 

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